Skip to main content

Reviews Page 20

Estancia Logo


4.32

| 214 Reviews


1720 E. D Street, Ontario CA 91764

(855) 481-4377

http://www.estanciaapartment.com


See why our residents are raving! Our Ontario, California, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Estancia Apartments in Ontario, California today.


Reviews List

T

This place sucks!! The two people in the office are lazy and have poor communication. How do they even rent to people if they NEVER answer the phone. 💡I know why they don’t answer....because the ringer is always off SMH. Here is the kicker, me and my brother go in to rent a unit, we are set to move in GREAT so we thought. Less than a week from our move in day something told me to go into the office, since I haven’t been able to get in contact with them by phone.....go figure. They tell me OH Mr Anderson we have been trying to call you all week but got no answer.....RIGHT. Then she says we even called your brother and he said he would tell you to call us LMFAO so funny that my brother can’t get in contact with you guys either. Come to find out, they have the wrong phone number for me on there computer, but have the RIGHT number in my file. So why not look in my paper file??? Anyway Loooonnnggg story short they say the unit your set to move into in 4DAYs!!! You can’t move into because the people there now have decided to stay. WHAT THE HELL. Than we have another one for you but it’s more money and won’t be ready for another month. 😯.....🖕🏾 Give me my money back and I will move elsewhere.

The Family Man

February 10, 2018

E

This place sucks!! The two people in the office are lazy and have poor communication. How do they even rent to people if they NEVER answer the phone. 💡I know why they don’t answer....because the ringer is always off SMH. Here is the kicker, me and my brother go in to rent a unit, we are set to move in GREAT so we thought. Less than a week from our move in day something told me to go into the office, since I haven’t been able to get in contact with them by phone.....go figure. They tell me OH Mr Anderson we have been trying to call you all week but got no answer.....RIGHT. Then she says we even called your brother and he said he would tell you to call us LMFAO so funny that my brother can’t get in contact with you guys either. Come to find out, they have the wrong phone number for me on there computer, but have the RIGHT number in my file. So why not look in my paper file??? Anyway Loooonnnggg story short they say the unit your set to move into in 4DAYs!!! You can’t move into because the people there now have decided to stay. WHAT THE HELL. Than we have another one for you but it’s more money and won’t be ready for another month. 😯.....🖕🏾 Give me my money back and I will move elsewhere.

Edward Anderson

February 10, 2018

S

Very poor management honestly, have made several inquiries to fix some issues at my apt but they never take care of things how they’re suppose to or not even do it at all, they will node their heads and that’s all that come from Sophia and celest unfortunately! Nothings get done smh

Sergio Alvarez

February 01, 2018

F

Lots of red flags but still moved in here a few years ago. Roach problem is huge! Can't get rid of them no matter what. They keep the complex nice and clean...

Faria M.

November 01, 2017

G

Wow!! What a refreshing experience this has been!! I can't tell you how impressed I am with professionalism of the management team at Estancia. Celeste and Delsi were fantastic with my move in. I have been a renter for 18 years and this has been the smoothest transition I have ever had. Their knowledge of apartment living has surpassed all previous experiences. They were very welcoming, friendly and ensured that I would call this apartment my new home. They both took care of all my needs with maintenance in a quick and timely manner. I look forward to seeing them again when I pass by the office. I highly recommend going to see these ladies for any apartment needs! Thank you for your great customer service! G. McCauley

Gregory McCauley

July 15, 2017

G

Wow!! What a refreshing experience this has been!! I can't tell you how impressed I am with professionalism of the management team at Estancia. Celeste and Delsi were fantastic with my move in. I have been a renter for 18 years and this has been the smoothest transition I have ever had. Their knowledge of apartment living has surpassed all previous experiences. They were very welcoming, friendly and ensured that I would call this apartment my new home. They both took care of all my needs with maintenance in a quick and timely manner. I look forward to seeing them again when I pass by the office. I highly recommend going to see these ladies for any apartment needs! Thank you for your great customer service! G. McCauley

Gregory McCauley

July 15, 2017

M

Meghan Ingle

May 10, 2017

J

Poor management

Juth P

October 18, 2016

G

The place looks like a nice place to live in and stay for a few years, but once you come to live here you what to move out in a couple of months. The apartments are nice but what makes you want to move out is the tenants. They have no respect for the neighbors next to them. Some play their music all night. Others are loud and have parties until the next day, and what bothers me the most is the stinky smell of their marijuana. You can't even stay in your apartment because the smell is so strong and unhealthy. I think management needs to reinforce and be consistent with what they put in their lease. For the money we pay; One deserves to leave in a nice decent place.

Google user Google user

July 16, 2016

C

Cali69

April 19, 2016

View Previous Reviews View More Reviews
Show Selected Reviews
×

We use cookies to improve your experience. By clicking "Accept", you consent to the use of cookies.