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Reviews Page 19

Estancia Logo


4.32

| 214 Reviews


1720 E. D Street, Ontario CA 91764

(855) 481-4377

http://www.estanciaapartment.com


See why our residents are raving! Our Ontario, California, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Estancia Apartments in Ontario, California today.


Reviews List

E

I lived there for 1 year and had so many inspections from the city of Ontario. They have a lot of problems because the residents are fed up with so many issues. When I moved in the apartment was infested with cockroaches. The managers finally got pest control out and it took months until the cockroaches were gone. When I had any issues or problems the office was always closed for whatever reason they gave us. If you called the office they never answer. I recommend this place gets new owners and management. Also don’t expect to get your security deposit back when you move out because even if you kept the apartment clean they charge you for cleaning, touch up paint, and how long you’ve been there. A very bad place to rent!!!

Edward Pacheco

November 28, 2018

J

Josue Vivas

October 24, 2018

J

These apartments are TRASH! They do NOT answer their phones, like EVER! The girls in the office don’t know anything or what they are doing especially Delsy! She knows nothing about the apartments so it’s a waste of time! Idk how we are going to manage here I want to leave so pls do not look into coming here because the service REALLY DOES SUCK!

Justin Col

August 11, 2018

M

A list of things to take into consideration before putting any money down. 1. Both the entrance and exit gates were open 90% of the time, which led to my roommates truck being stolen out of the complex. Management said it wasn’t their fault because the owner has continuously refused to fix the gates. I find it interesting that they have enough money to get a new Nest Air Conditioning system and laundry room equipment, but they don’t have enough to provide basic security 2. They allow you 3 days to pay rent (the 1st through the 3rd) and if one of those days happens to fall on a Sunday? Sorry. You’re out of luck. The office was closed most sundays. 3. As nice as the managers are, it was very difficult to get ahold of them both before the move, and while we were living there. They almost never answered the phones, they don’t have a consistent lunch schedule so it was nearly impossible for us to know when they would be out of the office, and even when their “will return by” sign was up, they would be out even longer than the time posted. 4. HIDDEN FEES. we knew they would be using our deposit to pay our final utilities bill - which is awesome - but they failed to tell us until our very last day that they would also charge a $145 cleaning fee and a $90 paint touch up fees While the price of rent was reasonable, what we got in return was a very stressful experience.

Madison Napoli

July 31, 2018

M

A list of things to take into consideration before putting any money down. 1. Both the entrance and exit gates were open 90% of the time, which led to my roommates truck being stolen out of the complex. Management said it wasn’t their fault because the owner has continuously refused to fix the gates. I find it interesting that they have enough money to get a new Nest Air Conditioning system and laundry room equipment, but they don’t have enough to provide basic security 2. They allow you 3 days to pay rent (the 1st through the 3rd) and if one of those days happens to fall on a Sunday? Sorry. You’re out of luck. The office was closed most sundays. 3. As nice as the managers are, it was very difficult to get ahold of them both before the move, and while we were living there. They almost never answered the phones, they don’t have a consistent lunch schedule so it was nearly impossible for us to know when they would be out of the office, and even when their “will return by” sign was up, they would be out even longer than the time posted. 4. HIDDEN FEES. we knew they would be using our deposit to pay our final utilities bill - which is awesome - but they failed to tell us until our very last day that they would also charge a $145 cleaning fee and a $90 paint touch up fees While the price of rent was reasonable, what we got in return was a very stressful experience.

Madison Napoli

July 31, 2018

L

Linda B

April 14, 2018

J

Please please please do yourself a favor and look for some place else to live. This place is the worst! In the short 8 months I lived here my boyfriends...

Judith M.

April 01, 2018

Y

The inside of the apartments are nice and big . And is a nice place to live in . The only problem is that their is only 1 small swimming pool for everyone and no spa . And the tenants upstairs are always making noise and you hear kids running around and my daughter and husband can’t sleep . And I went to tell management and they said they couldn’t do anything about it . I honestly wish I had quite tenants . And also they be having music loud at night on Friday’s and sometimes Thursday’s . And the tenants next to me one time had people over at night . And they were being really loud . I wish they would just not make so much noise so that we can be able to sleep especially cause my husband works he needs some rest and my daughter can get more sleep ! Everything else is good just management not doing their job of keeping renters happy and not doing anything about the tenants ! I hear this running around like everyday all afternoon and night and even sometimes mornings ! And at night the adults be making so much noise with the bed that you can hear the noise and my daughter keeps on waking up !! And it gets harder to put her back to sleep !

Yacko Villalobos

March 30, 2018

C

Claudette Saucedo

March 27, 2018

J

The inside of the apartments are nice and big . And is a nice place to live in . The only problem is that their is only 1 small swimming pool for everyone and no spa . And the tenants upstairs are always making noise and you hear kids running around and my daughter and husband can’t sleep . And I went to tell management and they said they couldn’t do anything about it . I honestly wish I had quite tenants . And also they be having music loud at night on Friday’s and sometimes Thursday’s . And the tenants next to me one time had people over at night . And they were being really loud . I wish they would just not make so much noise so that we can be able to sleep especially cause my husband works he needs some rest and my daughter can get more sleep ! Everything else is good just management not doing their job of keeping renters happy and not doing anything about the tenants ! I hear this running around like everyday all afternoon and night and even sometimes mornings ! And at night the adults be making so much noise with the bed that you can hear the noise and my daughter keeps on waking up !! And it gets harder to put her back to sleep !

Jacquelin Alvarez

March 27, 2018

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