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Reviews Page 17

Estancia Logo


4.32

| 214 Reviews


1720 E. D Street, Ontario CA 91764

(855) 481-4377

http://www.estanciaapartment.com


See why our residents are raving! Our Ontario, California, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Estancia Apartments in Ontario, California today.


Reviews List

R

Great job to Peter for installing my ceiling fan.works like like champ thans bro..😁

Raymond Farias

February 21, 2020

K

Overall I've had a great experience living at Estancia. I mainly would like to give a big shout out to one of the maintenance guys Peter Garcia for being...

Kyle W.

February 20, 2020

A

Zack and Terra are super helpful. I've been getting responses so much faster ever since they took over.

Ashley Groves

February 12, 2020

J

This is for anyone who is even remotely considering renting at this complex. I cannot express enough how much you should NOT move here. The staff is so incompetent. We lived there for 1 year. While living there with my husband and 1.5 year old son we were accused by the office management that we were throwing parties and blasting music. I was also pregnant the entire duration of living there until we had our daughter by the end of our lease agreement. So we were definitely not partying at all. They gave us a notice for that without even investigating the truth. We were also accused of having a dog secretly when we have never had a dog there. There were so many accusations that we began building a case against them for harassment. They seemed to calm down on the accusations up until we moved out. While living there the maintenance staff changed on almost a monthly basis. These are strangers that have keys and access to your apartment. Not only that but about 3 police officers came knocking on our door at about 11pm one night not long after giving birth to our 2nd baby, and asked if someone had jumped over our porch wall or was hiding in our apartment because someone ran from the police and tried to hide in the complex. Luckily, no one had entered our unit and the police went on their way. So this area is definitely not very safe. Last but definitely not least, after moving to our new house we waited to get our deposit back. About 4 months passed by with no word until suddenly the new manager contacted my husband saying we owed them over $1000 for damages and cleaning the apartment. When I messaged the lady back saying that what she was doing is completely illegal and that I wanted an itemized list with receipts or I'd take them to small claims court, they called and said "sorry for whatever happened between you and the previous management but you don't owe us anything anymore". That's what I thought. Make no mistake, the new management are a bunch of con artists as well. They really tried to play us by getting more money out of us after we moved. When we moved in there we were desperate and had we known what drama and stress they'd be bringing into our lives we would have NEVER considered this place. Our entire building was INFESTED with cockroaches. I am super OCD about cleanliness and the cockroaches and all the issues put me into a deep depression that I didn't even realize I was in until I moved out of that horror apartment. The owners of this property have tons of apartments all over the country. If you research them, there are tons of people who have worked for this company leaving terrible reviews about how they make their employees do crazy unattainable things. So don't be surprised if you think you're moving into a nice peaceful place and then realize it's an absolutely traumatizing experience because the staff makes up stuff to reach their goals. Good luck in your apartment hunting endeavors!

J H

February 02, 2020

J

This is for anyone who is even remotely considering renting at this complex. I cannot express enough how much you should NOT move here. The staff is so incompetent. We lived there for 1 year. While living there with my husband and 1.5 year old son we were accused by the office management that we were throwing parties and blasting music. I was also pregnant the entire duration of living there until we had our daughter by the end of our lease agreement. So we were definitely not partying at all. They gave us a notice for that without even investigating the truth. We were also accused of having a dog secretly when we have never had a dog there. There were so many accusations that we began building a case against them for harassment. They seemed to calm down on the accusations up until we moved out. While living there the maintenance staff changed on almost a monthly basis. These are strangers that have keys and access to your apartment. Not only that but about 3 police officers came knocking on our door at about 11pm one night not long after giving birth to our 2nd baby, and asked if someone had jumped over our porch wall or was hiding in our apartment because someone ran from the police and tried to hide in the complex. Luckily, no one had entered our unit and the police went on their way. So this area is definitely not very safe. Last but definitely not least, after moving to our new house we waited to get our deposit back. About 4 months passed by with no word until suddenly the new manager contacted my husband saying we owed them over $1000 for damages and cleaning the apartment. When I messaged the lady back saying that what she was doing is completely illegal and that I wanted an itemized list with receipts or I'd take them to small claims court, they called and said "sorry for whatever happened between you and the previous management but you don't owe us anything anymore". That's what I thought. Make no mistake, the new management are a bunch of con artists as well. They really tried to play us by getting more money out of us after we moved. When we moved in there we were desperate and had we known what drama and stress they'd be bringing into our lives we would have NEVER considered this place. Our entire building was INFESTED with cockroaches. I am super OCD about cleanliness and the cockroaches and all the issues put me into a deep depression that I didn't even realize I was in until I moved out of that horror apartment. The owners of this property have tons of apartments all over the country. If you research them, there are tons of people who have worked for this company leaving terrible reviews about how they make their employees do crazy unattainable things. So don't be surprised if you think you're moving into a nice peaceful place and then realize it's an absolutely traumatizing experience because the staff makes up stuff to reach their goals. Good luck in your apartment hunting endeavors!

Justine Bernal

February 02, 2020

J

Amazing place to live in, lived here for 2 years with no issues. Thank you Peter for all your hard work in the apartments.

Jacquelinne Valenzuela

November 14, 2019

J

Thank you to the maintenance man Mr. Pete Garcia. He got my work order, arrived quick, fixed and done. No hassles, just done. Very professional and knowledgeable too, thank you, much appreciated.

Jae Gracia

November 14, 2019

M

Wow what a great Maintenance Crew my cousin leaves here and I was there when she had some work (electical) done at her Apt. they were so fast, clean and super nice especially Pete Garcia. She was able to get back to her everyday life stuff at home sooner than she thought Great Work!

MGVasquez

November 14, 2019

J

Amazing place to live in, lived here for 2 years with no issues. Thank you Peter for all your hard work in the apartments, you always got things done and...

Jacquelinne L.

November 14, 2019

J

Don't move here this place is a joke the repairs on the property or substandard and you have to continuously get the same thing repaired that's not the worst part the worst part is coming home late at night after working two jobs to pay your rent and your apartment kitchen is filled with baby roaches because this place has pest control but it's a joke apparently nothing is maintained. Unfortunately I just resigned my lease I was not able to find an apartment in time and now I am infested with roaches I have never in my entire life had to deal with this at any other apt complex. Ready to lose my s***

Jill Smith

August 04, 2019

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